Exclusive Service
What is Case Management?
Our Approach
At The London Neurocognitive Clinic, case management is led by highly qualified neuropsychologists who combine clinical expertise with a deep understanding of the emotional and cognitive aspects of recovery.
We take a neuropsychology-led approach, meaning each case manager not only coordinates practical services but also provides psychological oversight to ensure that rehabilitation goals align with the client’s cognitive profile, emotional needs, and long-term wellbeing.
Our clinicians work collaboratively with clients, families, and multidisciplinary teams to create clear, structured rehabilitation plans that evolve over time. From arranging therapy sessions and managing reports, to liaising with solicitors, insurers, and medical professionals, we ensure that care remains cohesive, goal-oriented, and person-centred.
Who benefits from Case Management?
Case management is particularly helpful for individuals who have sustained acquired brain injuries, stroke, neurological conditions, or functional symptoms that require input from multiple specialists. It is also invaluable for clients whose recovery involves coordination across health, legal, and community systems—ensuring that no aspect of their care falls through the cracks.
How does Neuropsychology-led Case Management differ from traditional models?
Traditional case management often focuses on logistics and service coordination. At The London Neurocognitive Clinic, our neuropsychologists bring an additional layer of expertise, integrating clinical assessment, cognitive rehabilitation, and psychological support into the process. This approach ensures that every goal is informed by the client’s unique neurocognitive and emotional profile, promoting not just functional recovery but holistic wellbeing.
Can Case Management be part of a broader rehabilitation plan?
Absolutely. Case management acts as the central framework within which all rehabilitation takes place. It brings together various professionals such as psychologists, physiotherapists, occupational therapists, speech and language therapists to ensure that each intervention supports the same overarching recovery goals.
By coordinating these services, the case manager helps maintain progress, continuity, and accountability throughout the client’s rehabilitation journey.
Questions our clients ask
Frequently asked questions
You may have lots of questions and that’s understandable. We have provided some answers below to frequently asked questions but if you’re still unsure about something do get in contact with us.
How does the case manager communicate with other professionals?
Our case managers act as the main point of contact for all professionals involved in a client’s care. They coordinate regular multidisciplinary meetings, provide written progress updates, and ensure that everyone from treating clinicians to legal representatives, is informed and aligned with the client’s goals.
How often will I see my case manager?
The frequency of contact depends on individual needs and the stage of recovery. Some clients benefit from weekly involvement during intensive rehabilitation, while others transition to monthly reviews once stability and independence are established.
Is case management suitable for legal or insurance-funded clients?
Yes. We regularly work with solicitors, other case managers, and insurers in cases of personal injury or clinical negligence. Our reports, recommendations, and treatment coordination meet the standards expected for medico-legal documentation and court proceedings.
Have Questions?
If you have any questions about What is Case Management or would like to find out whether it could benefit you or someone you care for, please don’t hesitate to get in touch. We’re here to help.