Privacy Policy

Who we are

This Privacy Policy describes how your personal information is collected, used, and shared when you visit (the “Site”).


Personal Information we collect

The purpose of this statement is to explain to you what personal information we collect and how we may use it.

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”



We collect Device Information using the following technologies:

– This site uses cookies. “Cookies” are small data files that our website puts on your computer. The information in them helps us to improve your experience of using our website and its effectiveness. Many of our cookies are deleted when you leave our site or close your web browser. None of our cookies contain any of your personally identifiable information. Because you are using our website we assume that you are happy for us to use cookies in this way. Data files are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit

– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

– “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

We do not collect sensitive information about you except when you specifically knowingly provide it.

The London Neurocognitive Clinic is committed to protecting your privacy and maintaining the security of any personal information received from you. We strictly adhere to the requirements of the UK Data Protection Act 1998 and the EU General Data Protection Regulation (GDPR) 2016/679.


How do we use your personal information?

We use your personal information only to contact you in response to your enquiry. We will only contact you with the consent implicit in your enquiry.

We do not sell, rent or exchange your personal information with any third party under any circumstances.

We follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access in accordance with UK Data Protection legislation as specified by the The Information Commisioner’s Office and the GDPR.

We do not collect sensitive information about you except when you specifically knowingly provide it.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site).



Sharing your personal information

We will not transfer your information to any third party without first obtaining your consent.

We use Google Analytics to help us understand how visitors use the Site–you can read more about how Google uses your Personal Information here: You can also opt-out of Google Analytics here:

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.



Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

If you are not happy, then you should either not use our website, set your web browser to not accept cookies from The London Neurocognitive Clinic or use your web browser’s anonymous browsing setting (this is called ‘Incognito’ in Google Chrome, ‘Private Window’ in Safari, ‘InPrivate’ in Internet Explorer and ‘Private Browsing’ in Firefox).


Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us directly.


We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.


Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us directly.

Schedule a Callback

    Free Consultation

    Fill out the form below to receive a free and confidential initial consultation with a callback.