Exclusive Service
Ongoing Case Management & Care Coordination
Our Approach
Our ongoing case management service builds upon earlier assessments and rehabilitation planning, offering consistent oversight as recovery progresses. We work collaboratively with clients, families, and multidisciplinary professionals to ensure that care remains coordinated, evidence-based, and person-centred.
Each case manager maintains an active overview of the individual’s cognitive, emotional, physical, and environmental needs. This includes monitoring progress, reviewing interventions, and adjusting plans as circumstances change. By holding both the clinical formulation and the coordination role, our neuropsychologists ensure that decisions are informed by a deep understanding of the brain, behaviour, and recovery processes.
Our approach prioritises clarity, continuity, and communication, thereby helping individuals and families navigate complex systems with confidence.
What does Ongoing Case Management & Care Coordination involve?
Ongoing case management typically includes:
- Regular review of rehabilitation goals, progress, and emerging needs
- Coordination of multidisciplinary input, including therapy services and medical care
- Ongoing communication with families, carers, and relevant professionals
- Monitoring cognitive, emotional, and functional changes over time
- Adjusting rehabilitation plans in response to progress, setbacks, or life transitions
- Liaison with external agencies, education providers, employers, insurers, or solicitors where appropriate
The focus is on maintaining momentum while remaining flexible, ensuring that support evolves alongside the individual’s recovery and life circumstances.
How does ongoing case management support long-term recovery?
Long-term recovery requires more than isolated interventions. It depends on consistent oversight, timely adjustments, and a clear understanding of how different aspects of care interact.
Ongoing case management allows for early identification of difficulties, such as increased fatigue, emotional strain, or changes in cognitive functioning. By responding proactively rather than reactively, the case manager can help prevent setbacks and support sustainable progress.
This service is particularly valuable during key transitions, for example, returning to work or education, changes in living arrangements, or shifts in support needs. By maintaining continuity, the case manager helps individuals navigate these transitions with appropriate planning and support.
Who provides Ongoing Case Management & Care Coordination?
At The London Neurocognitive Clinic, ongoing case management is provided by HCPC-registered clinical psychologists specialising in neuropsychology with specialist experience in rehabilitation and complex care coordination.
Their dual role allows them to integrate psychological insight with practical oversight, considering not only functional outcomes, but also emotional adjustment, identity, and quality of life. This holistic perspective ensures that care remains clinically sound, emotionally sensitive, and aligned with what matters most to the individual.
Questions our clients ask
Frequently asked questions
You may have lots of questions, and that’s completely understandable. We’ve answered some of the most common ones below, but please do get in touch if you would like to discuss your situation further.
How long does ongoing case management last?
The duration varies depending on individual needs. Some people benefit from intensive support over a defined period, while others require longer-term involvement with gradually reduced input as independence increases.
How often will I have contact with my case manager?
Contact frequency is tailored to the stage of recovery and level of need. This may range from regular scheduled reviews to more flexible, needs-led contact during periods of change or transition.
Can ongoing case management work alongside other services?
Yes. Ongoing case management is designed to complement therapeutic, medical, educational, and vocational services, ensuring that all professionals involved are working toward shared, meaningful goals.
Have Questions?
If you have any questions about Ongoing Case Management & Care Coordination or would like to find out whether it could benefit you or someone you care for, please don’t hesitate to get in touch. We’re here to help.