Regional Service
Cardiff and Surrounding Areas
Our Approach
At The London Neurocognitive Clinic, our Cardiff Regional Service recognises that the same diagnosis can affect two people in very different ways. The impact of a neurological condition, brain injury, neurodevelopmental difference or mental health difficulty is shaped by the individual’s age, environment, relationships, responsibilities, strengths and previous experiences. A meaningful clinical plan must therefore be built around the person rather than the diagnostic label alone.
How do we identify the right professional for each individual based in Cardiff and Surrounding Areas?
Different difficulties require different forms of expertise. Concerns about memory, attention, planning or changes in behaviour may indicate the need for neuropsychological input. Problems involving mood, trauma, adjustment or emotional wellbeing may be more appropriately explored through clinical psychology, psychiatry or neuropsychiatry. Changes in communication, mobility, daily functioning or participation may require speech and language therapy, neurological physiotherapy or occupational therapy.
These needs do not always occur separately. Someone living with a neurological condition may experience cognitive changes alongside fatigue, anxiety and reduced independence. A child or young person may have overlapping developmental, emotional and educational needs. In these situations, focusing on only one difficulty may provide an incomplete understanding of what is happening.
When an enquiry is received, we consider the main concerns, relevant clinical history, purpose of the referral and kind of support being requested. We can then advise whether an assessment, therapeutic intervention, rehabilitation service or multidisciplinary approach may be most appropriate
How can families and carers be involved in assessment and rehabilitation?
Neurological, psychological and developmental difficulties often affect more than the individual alone. Families and carers may notice changes that are difficult for the person to recognise or describe. They may also be helping with appointments, routines, medication, communication, decision-making or emotional support while managing considerable uncertainty themselves.
With the individual’s consent, relatives or carers may contribute relevant background information, attend selected appointments or participate in discussions about recommendations. Their involvement can help clinicians understand how difficulties present in everyday life and whether proposed strategies will be practical within the person’s home and support network.
At the same time, our clinicians remain attentive to the individual’s privacy, autonomy and preferences. Family involvement is considered carefully rather than assumed. Where appropriate, we may also help relatives better understand cognitive, emotional or behavioural changes and develop ways of responding that support both the individual’s wellbeing and the sustainability of the caring relationship.
Can Cardiff regional services support children and young people as well as adults?
Yes. Subject to the availability of an appropriately qualified clinician, our regional services can support children and young people as well as adults. Difficulties during childhood or adolescence may affect learning, emotional regulation, communication, social participation, family life and confidence. An assessment can help build a clearer picture of a young person’s strengths and needs across these different areas.
Relevant services may include neuropsychological assessment, psychological therapy, speech and language therapy, occupational therapy, psychiatric or neuropsychiatric assessment and multidisciplinary consultation. Where appropriate and with the necessary consent, clinicians may work collaboratively with parents, carers, schools and other professionals already involved in the young person’s care.
Whether working with a child, young person or adult, our aim is to provide recommendations that reflect the individual’s developmental stage, circumstances and personally meaningful goals. Our Cardiff regional service covers Cardiff and locations across South and South West Wales, including Newport, Cwmbran, Bridgend, Swansea, Llanelli, Carmarthen and surrounding areas like Bristol. The availability and format of appointments will depend upon the service required, the individual’s location and regional clinician availability.
Questions our clients ask
Frequently asked questions
It is not always easy to know which service to request or what information is needed when seeking specialist support. We have answered several practical questions below, but our team can also guide you through the enquiry process.
Can individuals and families based in Cardiff and surrounding areas contact LNC directly?
Yes. You do not necessarily need a referral from a GP or another healthcare professional to make an initial enquiry. Adults can contact us about their own needs, while parents, carers or family members may enquire on behalf of someone they support. We also accept referrals from healthcare professionals, schools, case managers, solicitors, insurers and other organisations.
What information should I provide when making an enquiry?
It is helpful to explain the main concerns, when they began, any relevant diagnoses or injuries and how the difficulties are affecting everyday life. You can also tell us what you hope an assessment or intervention will help clarify or change. If relevant clinical, educational or rehabilitation reports are available, we may request these after discussing consent and confidentiality with you. However, you do not need to have every document ready before making initial contact.
Are online appointments available to people living outside Cardiff?
Many consultations, therapy sessions, feedback appointments and professional meetings can be provided through a secure online platform when this is clinically appropriate. This may make specialist support more accessible to people living beyond central Cardiff or elsewhere in South Wales. Some assessments and interventions require face-to-face contact, so the appropriate format will be discussed before an appointment is arranged
Have Questions?
If you have any questions about our Cardiff Regional Service, or would like to find out whether it could help you or someone you care for, please don't hesitate to get in touch. We will be very happy to help.